Terms and Conditions

Effective Date: Sep 9, 2018

Last Updated: Feb 21, 2025

Welcome to elineparts.com, the official website of ElinePro Corporation, located in Elgin, Illinois, USA. By accessing or using our website, placing an order, or contacting us through any channel, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully before making a purchase.

1. Definitions

• “We,” “our,” “us,” refer to ElinePro Corporation / elineparts.com.
• “You,” “your,” refers to the visitor, customer, or user of the website.
• “Website” means elineparts.com and all associated content and services.
• “Products” refer to items listed for sale on our website.

2. Eligibility to Use Our Website

• You must be at least 18 years old.
• You must provide accurate billing and shipping information.
• You must use the website in compliance with all applicable local, state, and federal laws.

3. Account Creation and Security

You may create an account to facilitate purchases and view your order history. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. We reserve the right to terminate accounts that violate these terms.

4. Product Information & Condition Disclosure

We offer a variety of product conditions including:

• New: Factory-sealed or brand new, never used.
• Open Box: Like-new condition, typically returned but unused.
• Refurbished: Professionally repaired and tested.
• Used: Pre-owned, fully functional, may have cosmetic wear.

We do our best to include clear descriptions, images, and notes about product condition. However, all items should be reviewed carefully before purchase. If you’re unsure, please contact us prior to placing your order.

5. Pricing and Availability

• All prices are listed in U.S. Dollars (USD).
• Prices and availability are subject to change without notice.
• We reserve the right to cancel any order if a product is listed at an incorrect price due to typographical or system error.

6. Payment Methods

• Major credit cards (Visa, MasterCard, Amex, Discover)
• PayPal
• Other secure payment methods listed at checkout

Your payment will be securely processed via industry-standard encryption. We do not store your full payment data.

7. Order Processing & Fulfillment

• Most orders ship within 1–2 business days.
• You will receive tracking information via email once the order is shipped.
• We are not responsible for delivery delays due to carrier issues or incorrect addresses provided by the customer.

8. Shipping Policy

Please refer to our Shipping Policy for full details including carriers, rates, delivery times, and restrictions. We currently ship only within the United States.

9. Returns & Refunds

We offer a 30-days return policy on eligible products. Return requests must be submitted in advance. Items must be in the same condition as received. See our Return & Refund Policy for complete instructions and exclusions.

10. Cancellations

Orders may be canceled before shipment by contacting us immediately. Once an item has been shipped, the order cannot be canceled and must follow the return process.

11. Warranty Disclaimer

Unless otherwise specified, products are sold “as-is” without any manufacturer warranty. We do not guarantee product compatibility. It is your responsibility to verify compatibility before purchase.

12. Limitation of Liability

ElinePro Corporation shall not be held liable for:

• Any indirect, incidental, or consequential damages
• Losses resulting from misuse of the product
• Damages caused by improper installation or use

Maximum liability shall not exceed the amount paid for the product.

13. Intellectual Property Rights

All content on elineparts.com, including logos, text, graphics, images, and software, is the intellectual property of ElinePro Corporation or its suppliers. You may not reproduce, copy, distribute, or otherwise use any content without express written permission.

14. Prohibited Uses

• For fraudulent or illegal purposes
• To collect personal data from other users
• To attempt to hack, disrupt, or damage the website or servers
• To upload viruses or malicious code

Violations may result in legal action and termination of access.

15. User Feedback and Reviews

We may use feedback, reviews, or suggestions submitted by you for marketing or product improvement. By submitting content, you grant us a non-exclusive, royalty-free, perpetual license to use and display it on our website or materials.

16. Privacy Policy

We respect your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

17. Governing Law and Dispute Resolution

These terms shall be governed by the laws of the State of Illinois. Any disputes shall be resolved exclusively in the state or federal courts located in Kane County or Cook County, Illinois. By using this site, you consent to this jurisdiction.

18. Force Majeure

We are not responsible for delays or failure to perform due to causes beyond our reasonable control, including but not limited to: natural disasters, labor strikes, supply chain issues, or technical failures.

19. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the site after any changes constitutes your acceptance of the new terms.

20. Buyer-Seller Communication Policy

To maintain a safe and secure marketplace experience, buyers and sellers are strictly prohibited from exchanging personal contact information (including phone numbers, email addresses, social media handles, or external website links) during in-platform messaging. All communication must remain within the platform’s chat system to ensure transparency and protect both parties from fraud, privacy violations, or off-platform transactions that bypass our protections. Any attempt to share or request contact information may result in account warnings, restrictions, or permanent suspension.

21. Contact Us

Have questions? Reach out to us:

• Email: infoelinepro@gmail.com
• Phone: (312) 889-4584
• Address: 1435 Holmes Rd, Elgin, IL 60123
• Business Hours: Monday–Friday, 9:00 AM – 5:00 PM CST